Privacy Policy

Introduction

APEXLINE GARAGE DOORS LLC (“ApexLine,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains the types of information we collect when you contact us about garage door repair, installation, replacement, and maintenance services in New Jersey, how that information is used, and the choices you have. This policy applies to information collected through this website and through advertising lead forms you may use to reach us.

This policy describes our information practices as implemented on this site. Where a particular practice depends on tools or processes that we have not independently confirmed, we describe our intended practice and encourage you to contact us with any questions.

Information We Collect

Information You Provide Directly

When you request an estimate or contact us through this website, you may provide:

• Your name
• Your phone number
• Your email address
• Your ZIP code or service location
• The garage door service you are requesting
• Any additional details you choose to include in a message

Providing your name and phone number is necessary for us to respond to your request. Email, ZIP code, and message details are optional but help us assist you more effectively.

Information Collected Through Google Ads Lead Forms

If you reach us through a Google Ads Lead Form or a similar advertising lead form, the information submitted may include:

• Your name
• Your phone number
• Your email address
• Your service location
• The requested garage door service
• Appointment preferences, if the form requests them
• Any additional information you voluntarily submit

Information submitted through an advertising lead form is used for the same purposes described in this policy. Submitting a lead form is a request for service and does not, by itself, authorize promotional marketing communications.

Automatically Collected Website Information

When you visit this website, basic technical information may be collected automatically by the website hosting environment, such as browser type, referring page, and approximate access time. This information is used to operate and maintain the website. Based on our review of this website, we have not installed Google Analytics, Google Tag Manager, a Meta Pixel, or other advertising or analytics tracking scripts on the site. If that changes, this policy will be updated and, where applicable, such tools will be governed by your cookie choices.

How We Use Your Information

We use the information you provide to:

• Respond to your inquiries and service requests
• Schedule garage door service appointments
• Provide estimates for repair, installation, or replacement work
• Coordinate technicians to your service location
• Communicate with you about the services you requested
• Maintain appropriate business records related to your request and any service performed

We do not use the information you submit through a service request to send unrelated promotional communications. If we ever offer optional promotional messages, we will describe how to consent and how to opt out at that time.

Garage Door Service Requests and Appointments

When you request service, we use your contact information to schedule a visit, confirm availability, and dispatch a technician to your home or business in New Jersey. Details such as your address, the nature of the garage door issue, and appointment preferences help us prepare for the visit and bring the appropriate parts and equipment.

Phone Calls, Email, and SMS Communications

We may contact you by phone, email, or text message to respond to your request, confirm or schedule appointments, provide estimates, and follow up on services requested. These communications relate to the service you requested. Message and data rates may apply to text messages. You may request that we contact you through a specific channel, or stop a particular type of message, by replying to the message or contacting us using the information below.

We do not record phone calls unless you are informed at the time of the call. If call recording is ever introduced, we will update this policy and provide notice as required.

Google Ads and Advertising Technologies

We may advertise our services through Google Ads and similar platforms. If you submit information through a Google Ads Lead Form, that information is transmitted to us so we can respond to your request. Google’s own use of data through its advertising services is governed by Google’s privacy policy and settings, which are independent of this policy.

Based on our review, this website does not currently run Google Ads conversion tracking, remarketing tags, or other advertising tracking scripts. If advertising tracking is added in the future, it will be disclosed here and, where applicable, operated in line with your cookie choices.

Cookies and Analytics

This website includes a cookie consent framework that can manage analytics and marketing cookies. Based on our current review, the site does not set analytics or advertising cookies of its own. Essential website functions may use basic storage necessary to operate the site. If we add analytics or advertising cookies in the future, they will be subject to your consent choices where required, and this policy will be updated.

Information Sharing and Service Providers

We do not sell your personal information. We may share information with service providers that help us operate our business and deliver garage door services, only when necessary for that purpose. These may include the website hosting and database providers that store inquiry information, and scheduling or communications tools used to coordinate service. Service providers are permitted to use your information only to perform services on our behalf.

We may disclose information when required by law, legal process, or to protect our rights, property, or safety, or that of others. Specific third-party tools used for scheduling, customer management, phone or text communications, or payments are confirmed with the business owner as needed; if you have a question about a particular provider, please contact us.

Data Retention

We retain inquiry and service-related information only as long as necessary to fulfill the purposes described in this policy and to maintain appropriate business records. When information is no longer needed, we remove it from active systems or de-identify it. A specific retention period has not been published here; if you would like details about how long a particular type of information is kept, please contact us.

Data Security

We take reasonable measures to protect the information you provide against unauthorized access, loss, misuse, or alteration. Inquiry information submitted through this website is stored in the website’s database and hosting environment. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights and Choices

You may contact us at any time to request access to, correction of, or deletion of the personal information you provided, or to ask that we limit how we contact you. Depending on where you live, you may have additional rights under applicable New Jersey or United States privacy laws. We will respond to reasonable requests in accordance with applicable law. This statement is not a legal representation of compliance with any specific statute; if you have a question about your legal rights, please consult a qualified professional.

Children’s Privacy

Our services are intended for adults requesting garage door services. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Third-Party Websites

This website may contain links to third-party websites, such as our social media profiles or mapping services. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Material changes will be communicated through this page.

Contact ApexLine Garage Doors LLC

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• (609) 955-6204
• apexlinegd@gmail.com
• 2500 Brunswick Pike, Lawrence Township, NJ 08648

You may also submit questions through our contact page.